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Do you ship outside the U.S.?

Yes, although online orders will not reflect international shipping rates so you will need to pay an extra charge. You will be sent a Paypal money request for the extra amount of shipping needed. Please note that there will most likely be a customs fee charged by the shipping company when your product is delivered.

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What is your return policy?

Due to the sometimes seasonal nature of costume items, ready-made items can only be returned for store credit. Item must be returned within 7 business days and must be in new, un-worn condition. If the item arrives damaged, call Fancy Fairy and UPS immediately to file a damage claim. There are NO RETURNS ON MADE-TO-ORDER OR CUSTOM wings, except in the case of damage in transit, in which case a claim must be filed.

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What's the difference between the ready made and made-to-order wings?

Made to Order wings are completely hand made from start to finish by Fancy Fairy's Angela Jarman. The wire framework is made of a very lightweight and posable aluminum wire in varying thicknesses. The veins are then colored according to your choice. The framework is then covered in an iridescent film / vinyl combination. The top edge is clean, meaning there is no flashing of the vinyl above the top edge of the wing. Ready-made wings are cut from aluminum sheet and then painted, covered with the iridescent film and cut by Angela. They are covered with the same iridescent film and vinyl, with flashing along the top edge - this means that the film extends about a half inch above the top edge wire. Ready made wings are still poseable but not quite as much as our made-to-order versions.

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How are the fairy wings worn?

Our wings can be worn with the included clear elastic straps, and are meant to be worn under a layer of clothing. Because of the shape, they can also be slipped into a bodice or bra strap without the straps.

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Can I have a custom color or design made?

Yes, we can design custom wings! Your custom wings can actually have combinations of colors and can be made according to the design you come up with (within the material's limitations of course). Price will vary according to size and complexity, so please contact us to order a custom pair.

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Can I alter my wings?

Yes, you can! If you want to add some holes or tatter the edges, all you need is some imagination, a pair of scissors or a stencil cutter. Stencil cutters look a lot like souldering tools and use heat, but the tip is pointed. Please, only try this if you are an adult, as the tool gets very hot! Another trick is to use a lit incense stick to add holes to the wings. Use adequate ventillation when either of these methods is used.

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Your wings are also on www.bumpinthenightproductions.com - is Fancy Fairy the same company?

Yes, Bump in the Night Productions Inc. is our parent company!

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How do I care for my wings?

If your wings get dirty, simply wipe them with a damp cloth. A mild cleaner can be used if it's a stubborn spot. DO NOT submerge your wings in water! The material is water-resistant but not waterproof!

If your wings get a bit out of shape, simply shape the wires back into place. If the membrane has gotten wrinkled, you can use a hairdryer or a heat gun on a low setting, and carefully heat the film. Don't let the heat gun get too close or keep it near the film for too long or you may singe it beyond repair. Once you've heated it simply smooth them out while wearing a heat protective glove (an oven mitt works fine!)

If possible, store your wings flat. Be frugal when posing them, too much constant bending may eventually weaken the seal of film near the base of the wings, and if they are the cut aluminum wings, they may snap with too much bending.